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Getting started
What is Greetigo?
Greetigo is a birthday and anniversary reminder app for the dates you never want to miss: a parent's birthday, your anniversary, a friend's big day, and work dates too. It emails you before each one with a message already written, which you review, then send or copy. The Free plan covers up to 10 saved dates; Plus and Premium add AI-written drafts.
I forgot someone's birthday. What should I say?
Keep it short and honest: you forgot, you're sorry, and you're glad they were born. Skip the long excuse, and suggest a time to celebrate if you can. Then save their birthday, so next year you hear about it the day before. What to say when you forgot a birthday
Is Greetigo free to use?
Yes. The Free plan lets you track up to 10 saved dates with email reminders, free message templates, manual entry, and calendar or contacts file import at no cost. Plus and Premium add AI-written drafts. SMS reminders aren't offered.
How do I create an account?
Click "Sign up free" on the homepage. You can sign up with your email address or with your Google account. No credit card required.
I forgot my password. How do I reset it?
On the log-in page, click "Forgot your password?" and enter your email address. Greetigo emails you a link (subject "Reset your Greetigo password"). The link opens greetigo.com/reset-password, where you choose a new password, and it expires in 1 hour. Not in your inbox? Check spam, then ask for a new link. If you signed up with Google, use "Continue with Google" instead.
What happens if I don't verify my email?
Your account works and everything you save stays, but Greetigo doesn't send you reminder emails until you verify, and you can't email a message to someone from Greetigo. Look for "Verify your Greetigo email" from Greetigo. Not there? Check spam, then resend it from the banner in the app. Reminders turn on as soon as you verify. Logging in with Google counts as verified.
Is Greetigo cloud-based or a desktop application?
Both. Greetigo is a web app you can use in any browser at greetigo.com, and there is a Greetigo app for Mac (Apple silicon and Intel, macOS 12 or later) on the download page. Both use the same account and the same saved dates.
Is there a Greetigo app for Mac?
Yes. Download it from greetigo.com/download: one app for Apple silicon and Intel Macs, macOS 12 or later, signed and notarized by Apple. It uses the same account as the website. When a new version is out, the app tells you and offers to open the download page; it never installs anything on its own. A free Mac App Store version has been submitted to Apple. Download for Mac
Do I need internet access to use Greetigo?
Yes. Your dates are stored in your account and reminders are sent by email, so Greetigo needs an internet connection.
Dates and people
How do I add people and dates?
On the dashboard, click "Add a date" and enter a name and a date, such as a birthday. On the People page, click "Add a person". You can also import people from a CSV file on the People page, or a calendar (.ics) or contacts (.vcf) file on the Dates page.
Can I import birthdays from my phone or computer contacts?
Yes, from a file. Save your contacts as a vCard (.vcf) file, then on the Dates page use "Import from calendar or contacts" and pick it. Greetigo lists every birthday and anniversary in the file and you choose which to add, up to your plan's limit. The file is read on your device; only the names and dates you pick are saved. A birthday saved without a year comes in without one. It's a one-time copy, not a sync, so add new birthdays as you learn them. How to save the file: iPhone: In Contacts, tap Lists, touch and hold a list, tap Export, choose the fields (include birthdays), tap Done, then save the file, for example to Files. Mac: In Contacts, select the contacts (Command-A selects all), choose File > Export > Export vCard, then click Save. iCloud.com: On a computer or tablet, open Contacts, select the Actions button, choose Select All Contacts, then select the Share button and choose Export vCard. Google Contacts: On a computer, check the box next to any contact, click Selection Actions, then All. Click More actions, then Export, choose vCard, and click Export. Android: In the Contacts app, tap Fix & manage, then Export to file, choose the account, and tap Export to .VCF file.
Can I import people from Google?
Their birthdays and anniversaries, yes, from a file. On a computer, check the box next to any contact, click Selection Actions, then All. Click More actions, then Export, choose vCard, and click Export. Then, on the Dates page, use "Import from calendar or contacts" and pick the file. Greetigo doesn't connect to your Google account, so this is a one-time copy.
Can I import dates from a calendar file?
Yes. On the Dates page, use "Import from calendar or contacts" to upload the .ics file. Google Calendar, Apple Calendar and Outlook can all save one. You choose which entries to add, up to your plan's limit. An export may leave out a birthdays calendar; if yours does, import a contacts file or paste a list of people instead.
What kinds of dates can I save?
Birthdays, anniversaries, graduations, retirements, weddings, baby showers, promotions, holidays, memorials: any date that matters. On Plus and Premium, the AI writer tailors its drafts to the occasion. How to never forget an anniversary
What happens if I reach my saved-people limit?
Free and Plus include up to 10 saved dates; Premium has no 10-date limit. When you reach your plan's limit, you can't add more until you remove someone or upgrade. Everything you already saved stays. You can manage your subscription from the Account page.
AI drafts
How does the AI writer work?
On Plus and Premium, the AI writer uses the occasion, the person, and the style you pick to draft a personalized message. There are 9 styles (friendly, formal, funny, inspiring, poetic, heartfelt, professional, minimalist, and religious/spiritual), or you can describe your own, in 16 languages. On your dashboard, click "Review & send" next to a date, then "Change style" on its reminder page. Pick a style and a language, then click "Write an AI draft". Review it, then send it or copy it. (A date without a ready message, such as a meeting, shows "Write a message" instead, which opens the same page.)
Can I change an AI draft?
Yes. Every AI draft can be edited. You can also ask for a new one in a different style, or use it as a starting point and add your own words.
What occasions does the AI support?
Pick one of 13 occasions (birthday, work anniversary, anniversary, graduation, wedding, new baby, get well, New Year, Christmas, thank you, congratulations, sympathy, Valentine's Day) or type in any other occasion, and the AI writes a draft for it.
Are AI drafts written fresh each time?
Each AI draft is generated fresh from the details you give it, so drafts for the same occasion come out differently. Read it and add a personal detail before you send it.
Reminders & notifications
How do reminders work?
For each date, choose when Greetigo emails you: on the day, or 1 day, 3 days, 7 days or 14 days before (any combination). If you don't change it, it's the day before. Reminder emails go out in the morning in your time zone, which you can check in Account > Notifications. Only you get the reminder: it goes to your account email, and Greetigo never contacts the person you're remembering unless you click Send.
What notification channels are available?
Email reminders are included on every plan, and you can also have them posted to a Slack channel (Account > Notifications > Connect Slack). If you use the Greetigo app for Mac, you can also turn on Mac notifications: at 9 AM on your reminder days and on the day itself. macOS schedules them, so they arrive even when the app is closed. Greetigo doesn't offer browser push or SMS reminders.
Can I get reminders in Slack?
Yes, on every plan. In Account > Notifications, choose Connect Slack, then pick a channel in Slack. Before each date, Greetigo posts who, which occasion and when to that channel, with a link to the reminder. It never posts your message and never sends anything to the person. You still get the reminder email.
Will I get a monthly summary of upcoming dates?
Not at the moment. Greetigo is not sending summary emails right now. Your upcoming dates are on your dashboard, and each reminder still arrives by email.
How do I unsubscribe or turn reminders off?
Every Greetigo email has an unsubscribe link. In a reminder email, it turns reminder emails off. In any other Greetigo email, it stops those emails and your reminders keep coming. To turn reminder emails off or back on, go to Account > Notifications and use "Email reminders".
Pricing & billing
What are the pricing plans?
Free: up to 10 saved dates, email reminders, free message templates, manual entry, calendar and contacts file import, and 2 messages a month emailed through Greetigo. Plus ($4.99/mo or $49.90/yr): adds AI-written drafts and 15 messages a month emailed through Greetigo, with the same 10 saved dates. Premium ($9.99/mo or $99.90/yr): AI-written drafts, no 10-date limit, and 100 messages a month emailed through Greetigo. New subscribers get a 7-day free trial on Plus and Premium. Annual billing saves 17%. SMS reminders are not offered.
Is there a free trial for Plus and Premium?
Yes. New Plus and Premium subscribers get a 7-day free trial. Start your trial without a commitment; cancel anytime before it ends and you won't be charged.
Can I get Plus by inviting friends?
Yes. Copy or share your invite link from the Invite page. When 3 people create new Greetigo accounts from that link, your account gets Plus at no charge. Each person counts only if they sign up in the browser where they opened your link, verify their email and are back in Greetigo in that browser within 24 hours of signing up, and your own email must be verified. We check once a day. If you are on a paid plan, on a free trial, or have a failed payment still being retried when the third person qualifies, you get no reward, then or later. All referral conditions
How do I upgrade or downgrade my plan?
Go to Account → Subscription in the app. Switching between Plus and Premium takes effect right away, and Stripe adjusts the charge for the rest of your billing period. If you cancel to go back to Free, you keep your paid plan until the end of the period you paid for.
What payment methods do you accept?
We use Stripe for secure payment processing. All major credit and debit cards are accepted (Visa, Mastercard, Amex, Discover). Your payment information is never stored on our servers.
Can I cancel my subscription anytime?
Yes. Cancel from your Account page at any time. You'll keep access to paid features until the end of your billing period. Your data is always preserved, and you can resubscribe later.
Privacy & security
Is my data secure?
Your account and saved dates are stored on Google Cloud (Firebase), encrypted in transit and at rest. We share data only with the service providers that run Greetigo, such as SendGrid for email and Stripe for payments (the full list is at greetigo.com/subprocessors), and never with advertisers. See our service providers
Do you sell my personal information?
No. We do not sell your personal information, we do not show ads, and we do not share your data with other companies for advertising or tracking. The Privacy Policy at greetigo.com/privacy has the details. Read the Privacy Policy
Can I export my data?
Yes. On the website, use "Export CSV" on the People page for your saved people, and "Export your dates to a calendar" on the Dates page.
How do I delete my account?
Go to Account > Profile and use Delete account at the bottom (on the website or in the Mac app). If you pay for Plus or Premium, cancel the subscription first; the delete screen tells you and takes you there. Deleting is immediate and can't be undone: we delete your login, the people and dates you saved, your reminders, your messages and your settings from our live systems. A one-time backup of our database made on October 2, 2026 keeps a copy of accounts that existed that day until we delete it, no later than November 1, 2026. If you logged in more than a few minutes ago, you confirm your password (or Google) first. Billing records (checkouts, invoices and payment events) and the Stripe customer record with your email address stay, for tax and accounting.
How do I contact support?
Email team@greetigo.com or use the form at greetigo.com/contact. Contact support
Templates & content
What are message templates?
Greetigo offers 72 free message templates for every occasion: birthdays, anniversaries, sympathy, thank you notes, graduations, and more. Browse them without an account at greetigo.com/templates.
Can I use templates without signing up?
Yes. All 72 templates are free to browse and copy. No account needed. When you're ready for reminders, sign up for free. Plus and Premium add AI-written drafts.
How is Greetigo different from Google Calendar?
Google Calendar shows birthdays from your Google Contacts, and for birthdays you add in its app it reminds you on your phone a week before and on the day. Greetigo emails you on the days you choose (the day before by default), keeps your people and dates in one list, and has free message templates. Plus and Premium add AI-written drafts.
Still have questions?
Our team is here to help. Reach out anytime and we'll get back to you as soon as we can.
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