Terms of Service

1. Introduction

Welcome to Greetigo. These Terms of Service ("Terms") govern your use of our event management and greeting application. By accessing Greetigo, you agree to these Terms.

2. Service Description & Tiers

Greetigo provides event tracking, automated reminders, and AI-assisted greeting generation. We offer different service tiers with varying capabilities:

• Free Plan: Up to 10 saved dates, with email reminders, email support, and manual entry plus calendar and contacts file import.
• Plus Plan: Unlimited saved dates. Everything in Free, plus AI greeting drafts (see section 5).
• Premium Plan: Unlimited saved dates. Everything in Free, plus AI greeting drafts (see section 5). SMS and browser push reminders cannot be set up. Slack reminders are included on every plan. Greetigo no longer sends text messages (SMS), including for SMS reminders set up before SMS was paused (see section 9).
• Greetigo for Mac: The Mac app from greetigo.com/download uses the same account, plan and reminders as the website, and can also show reminders as Mac notifications. Plans are chosen and paid for on greetigo.com. There is no Mac App Store version yet.
• Greetigo for iPhone and iPad: The free app from the App Store in the US uses Greetigo accounts and sends the same reminder emails as the website, and can also show reminders as notifications on your device. There is nothing to buy in it.

We reserve the right to modify the features and limits of these tiers at any time.

3. User Obligations

You agree to:

• Provide accurate contact information.
• Use the email features in Greetigo only for legitimate personal purposes (no spamming).
• Maintain the security of your account credentials.

When you send a greeting email through Greetigo, links to other websites in it show as plain text, not as clickable links. Greetigo does not send a message that has a link to another website and also mentions passwords, account checks, bank details or crypto wallets, because that is how scam emails look. It also does not send to an address whose owner used the Unsubscribe link in a message sent through Greetigo. In both cases Greetigo tells you the message was not sent.

4. Manual Entry and File Import

Greetigo supports manual entry, CSV files, pasted lists, and importing a calendar (.ics) or contacts (.vcf) file. It does not connect to Google Calendar or Google Contacts. The website does not read the contacts on your phone; in the Greetigo app for iPhone and iPad you can bring in birthdays and anniversaries from the Contacts on your device, after you allow it, and only the people you choose are saved.

You can also make a birthday link and share it yourself: people who open it can add their own name and birthday, and each one waits in your account until you keep or remove it. A birthday you keep counts as a saved date on your plan. Share your links only with people you know, and use what they add only to remember their birthdays and send them your own greetings. You can pause or delete a link at any time. We may pause a link that is being misused.

5. AI & Content

Our AI greeting generator provides suggestions based on the event context you provide. You understand that:

• AI suggestions are automated and may not always be contextually perfect.
• You are responsible for reviewing messages before sending them.
• You retain ownership of any content you create or modify.

AI drafts come with Plus and Premium, on greetigo.com and in the Mac app downloaded from greetigo.com. They are written by DeepSeek, an outside AI service, which processes the details in China. Before your first AI draft, Greetigo asks "Allow AI drafts?", and nothing is sent to DeepSeek until you choose Allow AI drafts. You can turn this off at any time in Account > Profile > AI drafts. Our Privacy Policy lists what is sent.

6. Payments & Cancellation

Paid plans (Plus at $4.99 per month or $49.90 per year, and Premium at $9.99 per month or $99.90 per year) are billed through Stripe, monthly or yearly depending on the billing period you choose. New subscribers get a 7-day free trial on Plus and Premium; if you cancel before the trial ends, you are not charged. You may cancel at any time in Account > Subscription, with Cancel subscription. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused time.

Referral reward: copy or share your invite link from the Invite page. When 3 people create new Greetigo accounts from that link, your account gets Plus at no charge, with no end date while the referral program runs. Each person counts only if they sign up in the browser where they opened your link, verify their email, and are back in Greetigo in that browser, all within 24 hours of signing up (signing up with Google does this at once). Your own email must be verified. Addresses that differ only by a +tag (name+1@example.com) or, for Gmail, by dots count as one person, and your own address never counts. We check once a day. If you are on a paid plan, on a free trial, or have a failed payment still being retried when the third person qualifies, you get no reward, then or later.

7. Disclaimers & Liability

Greetigo is provided "as is". We are not liable for missed reminders due to email delivery issues (SendGrid failures), technical downtime, or incorrect user settings. Our maximum liability is limited to the amount paid for the service in the last 12 months.

8. Termination

We reserve the right to suspend accounts that violate these terms, including sending spam through Greetigo or fraudulent payment activity. Separately from suspension, Greetigo refuses to send single messages that look like scams, and messages to addresses that unsubscribed, as described in section 3.

10. Contact

Questions? Contact us at team@greetigo.com.